Privacy policy

Vila Liva (Linda van den Ham and Vanessa Viva Koomen) respects the privacy of its guests and website visitors. We ensure that the personal information you provide to us is treated confidentially and in accordance with the General Data Protection Regulation (GDPR).

1. What data do we collect?
When you make a booking, contact us or use our website, we may process the following data:

• First name and surname
• Address details
• Telephone number
• Email address
• Payment details
• Passport or ID details (legally required for the Greek tourist tax/registration)

2. Why do we use this data?
We process your personal data for the following purposes:

• Handling your booking, payment and contact regarding your stay.
• Compliance with legal obligations (such as the Greek tax return for holiday rentals).
• Improving our website and services.

3. Sharing with third parties
We never sell your data to third parties. We only share your data with external parties if this is strictly necessary for our services (for example, a bank for payment, or our Greek accountant for statutory registration). These parties are also required to respect your privacy.

4. Retention period
We will not keep your personal data for any longer than is strictly necessary to achieve the purposes for which your data is collected, or to comply with statutory retention periods (such as the fiscal retention obligation).

5. Your rights
You always have the right to view, correct or have your personal data deleted. Simply contact us via the contact page on the website to do this.